Frequent Asked Questions (FAQ)

We are available 24/7 to provide for your vehicle travel convenience.

Through our event travel, you can purchase rides for your friends or attendees. You will receive credit toward trips to your special events. Go ahead and set the date, time, and venue information for rides purchased. No administrative fees applied.

Call (800) 926-5011 or chat with Customer Service 24/7 for assistance, inquiries, requests, and emergencies.

Click here following link for more information.

Yes. Click here to cancel your trip.

Click here to send your travel ticket to the printer or to your e-mail address.

No ID required at booking your vehicle travel. Your identification will be auto verified as you book your trip.

Yes. Click here to pay for your trip.

Pay by credit card only. Pay is required prior to pickup. Please note that our Drivers do not carry cash. ( pay here )

All major credit cards are accepted. Click here to pay for your trip.

No hidden charges exist. Enjoy, the experience of your ride.

No. However, registration fees may exist for special event travels or tours. Click here for more details.

Yes. The primary reason why we use SSL (Secure Sockets Layer) issued digital certificate is to keep sensitive information sent across the Internet encrypted so that only the intended recipient can access it. This is important because the information you send on the Internet is passed from computer to computer to get to the destination server. The is a symbol in the web browser address that shows that security and encryption is established successfully.

Your personal account management portal contains general information about you and your travel (or trip) orders. You may update your account information at your discretion. However, incorrect information updated on your account may prevent or delay travel pickup and/or dropoffs.

All riders receive cash back for every ride, travel, trips, events, and tours. If you experience challenges in receiving your cash back, click here to view or dispute your cash back for trip activities.

The Login/Signup dialog box provides a link for those who have forgotten their passwords. If challenges persist in resetting your password, click here to chat with our Customer Service Agents. Or, call our office at (800) 926-5011 or contact us by clicking on the following link. (Help!)

Click here to close your account. Prior to closing your account, please click here to fill out a quick survey. To enhance and improve our transporation services, we need your feedback.